Returns & Exchanges Policy

At thejazzyowl, all the products are handcrafted with love, so each piece is one of a kind. Since, the pieces are handcrafted and due to the human involvement, they may slightly vary from one another. There could also be slight variations from the image that you see on the website. Sometimes there could be sight variations in the color of the gemstones within an acceptance tolerance level as the effects are magnified to different degrees in computer screens.

Please read the product description carefully before placing an order, as jewelry once sold cannot be exchanged or returned. However, if your piece has a manufacturing defect or a wrong item sent, please send us a photo and request an exchange within 14 days of receipt of the item to The cost of shipping to us will be borne by you, and we will do the same while sending you a new piece.